Privacy policy
Overview
This Privacy Notice describes how VSG Capital Financing Broker (“We”, “Our” or “Us”) may collect, use, store, whom we share it, or otherwise process your personal data including personal data provided when using our websites as well as the choices you can make about our collection and use. It is important to us that you are aware of our personal data and security practices and policies while using our products and services including access to our online services at www.vsgcapital.ae and any of its ancillary pages and websites (the “Sites”).
This Privacy Notice applies to users of our services and visitors to our Sites.
We also describe the measures we take to protect the security of your personal information or personal data and how you can contact us about our privacy practices. When you visit the Sites, use our services, or provide us with information, you agree to be bound by the terms and conditions of this Privacy Notice.
Please review this Privacy Notice periodically as we may update it from time to time without notice to you to reflect changes in our data practices.
Purpose of this Privacy Notice
This Privacy Notice aims to give you information about how VSG Capital may collect and processes your personal data.
It is important that you read this Privacy Notice together with any other privacy notice or fair processing notice we may issue on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.
Changes to this Privacy Notice and your duty to inform us of changes
This Privacy Notice is updated from time to time. We will post any material changes that we may make to this Privacy Notice on our website.
It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if any of the information we hold on you changes during your relationship with us.
Your Personal Data
Personal data or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed and the person is not or no longer identifiable (anonymous data).
Your personal information will be collected or obtained by us whether we deal with you as an individual or on behalf of an individual, business, or other organization that you represent. Broadly, personal information is any information that can identify you as an individual. We process many different types of personal information.
If you have made an application on behalf of another individual, a joint application with another individual, or an application on behalf of a business, or other organization and have provided us with information in relation to its directors, shareholders, owners, or if you have provided us with personal information in relation to any guarantor, then this Privacy Notice will also apply to the information that we collect or obtain about those individuals. You must provide a copy of this Privacy Notice to those individuals as soon as possible and obtain their confirmation that they have read and understood the terms set out herein.
We will collect, use, and store different kinds of personal data about you, which may include:
identifying information: i.e. information used to identify a specific individual, such as: name; date of birth; place of birth; nationality; country of residence; passport number and place of issue; residency permit details; passport details,
contact information: e.g. postal address, telephone number, email address, mobile number;
family information: e.g. marital status;
financial information: e.g. source of wealth, personal assets, bank account numbers, income details and credit bureau reports from relevant authorities;
professional information: e.g. employer, business interests, career history, monthly income;
website profile and usage data: e.g. your interests, preferences, feedback and survey responses, and information about how you use our website;
Please note that if certain information is not shared with us, that may limit what we are able to do for you and in some cases, you may be unable to access our website or receive our offers. We will notify you if this is the case at the time.
If you fail to provide personal data
Where we need to collect personal data to analyze your profile properly & understand your requirements, and you fail to provide that data when requested, we may have to decline a request for services. We will notify you if this is the case at the time.
How Your Personal Data Is Collected
We may collect your personal information directly from you in a number of ways, including:
when you apply for any service on our website (www.vsgcapital.ae), telephone or direct with one of our employees;
when you provide it on-line or by any other method of communication, for example, on “contact us” forms, or when you provide it through the course of our relationship, for example, if you inform us of a change in your circumstances; and
technical information, including the Internet Protocol (IP) address used to connect to the internet, may be collected from you when you visit our website.
We may obtain your personal information indirectly from third parties in the following ways:
in response to our marketing activities, you request information about our services via a third party (e.g. websites and social media platforms).
if another person provides your information to us when they apply to obtain a service from us:
o on your behalf; or
o that is to be held jointly with you; or
o on behalf of a business, or other organization of which you are a director, shareholder, owner;
o If you are applying to us through a third party, then they should have provided you with their own privacy notice in order to tell you (whether online or in person) how they may process your personal information.
How Your Personal Data Is Used
Operate, evaluate and improve our business and the services we offer.
Conducting market research and surveys with the aim of improving our services.
Analyze and enhance our marketing communications and strategies.
Analyze trends and statistics regarding visitors’ use of our Sites, and social media assets.
Notify you from time to time about relevant services.
Disclosures of Your Personal Data
Business Transactions
- If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
- Under certain circumstances, we may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation; Protect and defend our rights or property;
- Prevent or investigate possible wrongdoing in connection with the Service;
- Protect the personal safety of Users of the Service or the public;
- Protect against legal liability
Disclosures of Your Personal Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. But it must be understood and acknowledged by you that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Use of Our Website
Cookies – We use ‘cookies’ to monitor how people use our site. A cookie is a piece of information that is stored on your computer’s hard drive and it records how you have used a website. This helps us to understand how our customers use our website so we can develop and improve the site. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behavior.
Advertisement
We may display online advertisements and we may share aggregated and non-personally identifiable information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-personally identifiable information to deliver tailored advertisements to the intended customers.
External third parties
Legal bodies like court when we need to obtain legal advice or when we have a legal obligation to do so.
We may share your personal information with the representative of other financial & non-financial institutes so that they can provide you with relevant products and services. This type of processing is necessary to enable us to take steps at your request prior to you entering into a service contract with our company.
Any entity/third party used for recovery or collection of receivables to the bank from delinquent or defaulted customers.
Organizations that provide us with business support services. For example, account service and administration companies, back-up and server hosting, IT software and maintenance and platforms, document storage and management services. This processing is undertaken as it is necessary for the performance of our agreement with you and is necessary for our legitimate interests.
Consent
Consent means a freely given, specific, informed and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify agreement to the processing of your personal data, sharing with third parties, or marketing our services to you.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
VSG reserves the right to amend the privacy policy relating to our website or services. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and update the “Last updated” date. This policy was last modified on 28th June’2022. You are advised to review this Privacy Policy periodically for any changes.
Resolving your concerns
If you have any questions about the terms set out herein, including any requests to exercise your legal rights, please contact us at
help@vsgcapital.ae